Home  /  Publications  /  [2008] A New Framework on Measuring Customer Perceived Value in Service Interface Design

Cho, C. K., Jung, M., Lee, C. W., Bahn, S., & Yun, M. H. (2008, July). A New Framework on Measuring Customer Perceived Value in Service Interface Design. In Computer-Human Interaction (pp. 344-353). Springer Berlin Heidelberg.

http://link.springer.com/chapter/10.1007/978-3-540-70585-7_39