Home  /  Publications  /  [2006] Development of Customer Satisfaction Models for Automotive Interior Materials

You, H., Ryu, T., Oh, K., Yun, M. H., & Kim, K. J. (2006). Development of customer satisfaction models for automotive interior materials. International Journal of Industrial Ergonomics, 36(4), 323-330.

http://www.sciencedirect.com/science/article/pii/S0169814106000023